FAQs

Frequently Asked Questions

If you have any queries that cannot be answered from the information bwlow then please feel free to contact us on 01482 707151.


Where I get directions to your shop?

By clicking on this link will show you where we are on Goole Maps.

Do you have free parking?

Unfortunately there is no parking spaces outside the shop, however there is a side street nearby for parking, clicking here will show you the two side streets that are near the shop. Laburnum Avenue would be my choice.


What payment options do you offer

You can pay over the phone, or online through PayPal. If you don’t have a PayPal don’t worry, PayPal has an option for ‘None Paypal users’.

Can I click and collect

Yes, absolutely. Once we have received payment you are free to collect your items whenever the shop is open. Opening times are at the bottom of the website.

I am not receiving confirmation emails

If you are not receiving your confirmation emails, then check your spam settings on your email account to make sure it’s not been placed in there by your service provider. Alternatively you can give us a call and we can confirm any orders.


How long will orders take to come?

Orders are usually sent second class unless otherwise stated. This keeps the cost down to you.

Some items seem expensive to deliver

Bulky and odd shaped items can cost a little to post. We try where we can to keep this cost down by having a number of options available at checkout

Do you use Royal Mail?

Yes we do use Royal Mail, however we do you use other parcel services, in order to keep delivery costs down

Brands

First Edition
Die'sire
Sizzix
Gemini
Visible Image
Tonic Studios
Craft UK Ltd
Stix 2 Anything